FOLLOW THE LIGHT Tee
- Description
- Shipping Policy
Stay focused on your LIGHT.
Being a visionary means you must trust your own vision above all else, and fight hard to make it a reality. Our Reklusive launch shirt serves as a reminder to follow that light, the same way a moth does, with absolute blind conviction.
Your very own moth is always with you, right on your sleeve.
- Preshrunk (won't shrink in the wash)
- 100% USA cotton
- Made with sustainably and fairly grown USA cotton
- 45% renewable energy
- Double-needle sleeve and bottom hem
- Created with obsession in California
Treat with care to extend the life of the product
Please allow for 5-10 business days for a normal product to be produced. REMEMBER: purchasing a faster shipping time does not bypass production time.
When will my order ship?
Once you place an order it can take up to 10 business days to ship out depending on production times for the items in the order. Your item will be shipped once all the items in the order are produced.
How do Pre-orders work?
For pre-orders you can order items before they become available, with the expectation that it will be shipped at a later date (often 2-4 weeks later). If you order a pre-order item with non-preorder items, the entire order will be shipped out only on the pre-order ship date.
Tracking
Tracking numbers and an order confirmation will be available once shipped, and will be sent to the email that you entered during the order process.
Orders are shipped via USPS and should take 1-3 business days domestic. Overseas orders may take longer.
Please note that once we ship your package we are not held responsible for USPS deliveries, and delivery issues you have must be handled through USPS directly.
What if I don't receive my order?
If needed, you can reach out and we can check the delivery status, date of delivery, address provided, tracking info, and carrier info. We cannot be responsible for lost or stolen packages that state they are confirmed "delivered" to the address provided. If the item was lost or stolen it is your responsibiity to file a claim with the shipping carrier to receive compensation for the lost or stolen packages, as the carrier is at fault.
How can I contact Customer Service?
Send any support related emails to support@reklusive.com. Be sure to include your order number so we can best assist you.
Returns accepted within 14 days
Free US shipping on orders over $60
Free International shipping on orders over $140